In this course, we'll delve into Daniel Goleman's comprehensive definition of social and emotional intelligence, which involves recognizing and understanding our own feelings and behaviors, as well as those of others, and using this insight in our interactions and relationships. We'll explore five interrelated Social and Emotional Competencies: Self-Awareness, Self-Management, Social Awareness, Good Relationship Skills, and Responsible Decision Making.
Learning Objectives
• Understand what Workplace Politics are and why it is not always bad
• Distinguish between formal and informal workplace hierarchies
• Use practical steps to negate the influence of rumors
• Define Social and Emotional Intelligence and understand their importance in navigating workplace politics
• Understand the importance of Self-Awareness in dealing with workplace politics and think about your own strengths and abilities
• Understand the role of Self-Management in the workplace and learn to improve self-management through reflection
• Understand the roles of Empathy, Organizational and Service Awareness in the workplace and social awareness skill development
• See the importance of responsible decision making and identify decision traps that should be avoided
• Create your own Workplace Philosophy Statement